Choosing TTS (Channel Partner)
Going Direct (Calling a Carrier)
RELATIONSHIPS THAT LAST
The average carrier direct sales person has a life span of
about 8 to 18 months and a churn rate of 60%. Meaning, a
customer can expect at least 2 different account teams
before a 36- month contract comes to an end.
Direct representatives only sell services the carrier offers. In an industry where the list of telecom and technology offerings changes frequently, the agreements don’t allow for flexibility and adaption of services per a customer’s business challenges.
ONE PROVIDER, ADDED VALUE
Working direct with the carrier, often times results in a
bundled package or solution that may not fully solve the
INCENTIVIZED FOR SUCCESS
When utilizing a consultant to purchase technology, they
receive a one-time, upfront referral fee for calling on a carrier
TTS Channel Managers have an average tenure of over 5 years offering a technology consultant stability, troubleshooting and opportunity to evolve contracts based on customer needs.
With 70 vetted providers and experts on each carrier, technology consultants can package or recommend solutions that are ideally suited to meet their customers’ goals. Our vast experience negotiating and provisioning all types of business solutions allows for greater insight and knowledge into each solution, what’s best-in-class and really works upon install.
TTS works with technology consultants to source the right
provider with a breadth of capabilities to grow with the
customer and adapt to future-state needs. Working
hand-in-hand with our selling partner, we are able to
recommend new and emerging products or alternative
services based on customer business objectives.
As a selling partner, a technology consultant backed by TTS
earns residual income through TTS for the life of the customer contract. They are literally incentivized to ensure that the right carrier is selected so there are no problems and the customer remains satisfied with their service.